Returns & Exchanges
At MoveActive, we want you to feel confident in every movement, which is why we offer a 30-day return window for all premium grip socks and activewear. Items must be in their original, unworn condition with tags attached to be eligible for a refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place your items in their original packaging, ensuring all hygiene stickers and product tags remain intact and undamaged.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postage location.
Quality Check and Refund
Once our warehouse team inspects your return, we will process your refund or ship your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing